Woburn Sands Emporium Privacy Policy

Events privacy notice

1.    This Events Privacy Notice applies when you make a booking for and attend events at Woburn Sands Emporium. 

2.    For the purpose of the Data Protection Act 2018 (the "Act") and the General Data Protection Regulation (the "GDPR"), the controller is Rochmills Ltd. , with registered address at Wellingborough road, Northampton . In this Events Privacy Notice, "we", "us" and "our" also means Woburn Sands Emporium. We are committed to protecting and respecting your privacy and the security of the information that you provide to us.

What Personal Data do we Collect?

3.    When you make a booking for an event, you will be asked to submit the following personal data:

•    First and last name;
•    Children's name;
•    Telephone number;
•    Email address;
•    Billing address;
•    Postcode;
•    Payment information such as bank account details;
•    Names of attendees under your booking; and
•    Names of attendees you wish to be seated with.

You will also be asked to submit the following special categories of personal data where it is necessary for the purposes set out in this notice:

•    Information concerning your health and medical conditions (i.e. disability, allergies and dietary requirements).

How will we use your Personal Data?

4.    When you make a booking for and attending one of our events, we may process your personal data in a number of ways, for different reasons and with different legal justifications:

Purpose of Processing	Personal Data processed	Legal Grounds for processing Personal Data
Processing the booking, issuing tickets to the event and administering the event	First and last name, telephone number, email address, billing address, postcode, payment information, names of attendees under your booking and names of attendees you wish to be seated with	Carrying out our contractual obligations regarding the event
Communicating with you (sending you information about news, events or other information you may find interesting)	First and last name and email address	Your consent (you can opt out of receiving emails from us at any time by clicking on the unsubscribe link at the bottom of one of our emails)
Adjustments for dietary requirements and access to the event	Health data (information on your dietary requirements, allergies or the requirement for wheelchair access)	Your consent (you can withdraw your consent at any time, but this may mean that we are unable to cater for your specific dietary requirements or make appropriate reasonable adjustments)
Informing the emergency services in the event of your illness or other emergency	Health data (information on your dietary requirements, allergies or the requirement for wheelchair access)	Where it is in your vital interests and you are incapable of giving consent

Please note that if we need to process your personal data to carry out our contractual obligations to you, we may not be able to do so if you withhold that personal data.

Who we share your Personal Data with

5.    Where necessary we may share your personal data:

•    with any member of our group, which means our subsidiaries, our ultimate holding company and its holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006;
•    in the event that we sell or buy any assets in line with our legitimate business interests, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
•    in line with our legitimate business interests where we or a substantial part of our assets are acquired by a third party, in which case personal data held by us may be one of the transferred assets;
•    if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce the events terms and conditions or to protect the rights, property or safety of our business, customers or others;
•    with service providers and third party partners, who process and store data on our behalf; or
•    with professional advisors and consultants.

Your Privacy Rights

6.    In addition to the right to be informed about how we use your personal data (as set out in this Events Privacy Notice), you have various other rights in respect of the personal data we hold about you – these are set out in more detail below.  If you wish to exercise any of these rights, please contact hello@Wsemporium.co.uk, or Woburn Sands emporium Newport road, mk17 8uf

•    Right to object: You can object to our processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes. Please contact us as noted above, providing details of your objection.
•    Access to your personal information: You can request access to a copy of your personal data that we hold, along with information on what personal information we use, why we use it, who we share it with, how long we keep it for and whether it has been used for any automated decision-making.
•    Right to withdraw consent: If you have given us your consent to use your personal data, you can withdraw your consent at any time.
•    Rectification: You can ask us to change or complete any inaccurate or incomplete personal data held about you.
•    Erasure: You can ask us to delete your personal data where it is no longer necessary for us to use it, you have withdrawn consent, or where we have no lawful basis for keeping it. We may not be able to erase your personal data in certain circumstances, for example where we need to comply with a legal obligation or for the establishment, exercise or defence of legal claims.
•    Portability: You can ask us to provide you or a third party with some of the personal data that we hold about you in a structured, commonly used, electronic form, so it can be easily transferred.
•    Restriction: You can ask us to restrict the personal data we use about you where you have asked for it to be erased or where you have objected to our use of it.
•    No automated decision-making: Automated decision-making takes place when an electronic system uses personal data to make a decision without human intervention. You have the right not to be subject to automated decisions that will create legal effects or have a similar significant impact on you, unless you have given us your consent, it is necessary for a contract between you and us or is otherwise permitted by law. You also have certain rights to challenge decisions made about you. We do not currently carry out automated decision-making in relation to you in relation to our events, but we will notify you by updating this Events Privacy Notice if this changes.

Use of your Personal Data by Third Parties

7.    We do not control the use of your personal data by third parties (such as the Twitter and Instagram platforms), and so this Privacy Notice does not cover them.  We recommend that you refer to the privacy notice of the relevant third party instead.

How Long Your Personal Data will be kept

8.     We will not retain your personal data for any longer than is necessary for our purposes, including for the purposes of satisfying any legal, accounting or reporting requirements.

Questions about this Privacy Notice

9.    Questions, comments and requests regarding this Events Privacy Notice are welcomed and should be addressed to hello@wsemporium.co.uk

Transfer of your Personal Data outside the EEA

10.    We do not transfer the personal data you provide to us in making a booking and attending our events outside the EEA or the UK.

Your Right to Complain

11.      You can make a complaint to us at hello@wsemporium.co.uk  or to the data protection supervisory authority – in the UK, this is the UK Information Commissioner's Office, at https://ico.org.uk/.

Changes to this Events Privacy Notice
    
12.     Any material changes we make to this Events Privacy Notice in the future will be notified to you by email (where appropriate).

DigiTickets Privacy Policy

Who we are

In this privacy policy references to "we", "us" and "our" are to Woburn Sands Emporium. References to "our Website" or "the Website" are to wsemporium.digitickets.co.uk.

Information collected and its use

The information we collect via the Website may include:

1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
5. Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
6. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.

We do not store any credit card details.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Cookie Policy

Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.

Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.

If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.

If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.

Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.

Cookie	Name	Expiration Time	Purpose
Shopping Basket	PHPSESSID	24 minutes	This cookie is used to keep track of what items are in a user's shopping basket.
Cookie Consent	dtAnalyticsConsent	1 year	This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled.
Google Analytics	_ga _ga_container-id	2 years	These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Read Google's overview of privacy and safeguarding data
	_gid	24 hours
	_gat_tracker-name	1 minute
Microsoft Clarity	_clck	1 year	These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website. Read Microsoft Clarity's Cookie Overview and Data Retention Policy.
	_clsk	1 year
	CLID	1 year
	ANONCHK	1 year
	MR	1 year
	MUID	1 year
	SM	1 year
New Relic	__cfduid	1 year	This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas. Visit the New Relic website

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
Woburn Sands Emporium
Newport Road Woburn Sands Milton Keynes
MK17 8UF

Other websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.